Service Design orchestrates diverse background and foreground services and processes to provide a coherent and make your company and your users more efficient.

And that’s where I come in.

Hi! My name is Dan Turner. I'm an experienced service designer and design strategist. I’m a graduate of MIT and the UC Berkeley School of Information, and a strong advocate for user-centered and ethical design. With a background in science and journalism, I've led teams that have built award-winning ideas and have been a tested leader in civic tech, agency, startup, and academic environments.

Most recently I have been a Senior Service Designer for public projects, providing improved processes and efficiencies for clients at VA.gov and the Assistant Secretary for Administration at HHS.

I can help your project or company learn how to tackle difficult and even wicked problems.

You can read my published articles or browse my recent work. I also moderate the Ethics channel on the Designer Hangout Slack, help edit the Designer Hangout magazine, and was lead author of their Code of Conduct. I have mentored with CITRIS, the Design Gigs for Good community, and as a Community Guide for the OpenIDEO Amplify disability challenge.

I race bikes, mentor new bike racers, and mentor new designers; I love working with people who have backgrounds in diverse fields.